“Good Food, Good Life”
– Nestlé is today world’s leading health, nutrition and wellness company. Nestlé’s mission is to provide the best
tasting and nutritious choices in extensive range of beverages and food
categories to its consumers all over the world. Today Nestle has 67 brands of
bottled water, produced in 36 countries and its distribution is made in 130
Nestle traces its
origin back in 1866 when Anglo-Swiss Condensed Milk Company opened the first
European condensed milk factory in Cham, Switzerland. One year later, a trained
pharmacist, Henri Nestle, introduced world’s first prepared cereals for infants
in ‘Farine lactee’ in Switzerland. Both of these companies merged in 1905 to be
a company known as Nestle with headquarters based in Swiss town of Vevey –
where it started in the beginning
. Nestlé’s first
customer was a premature infant who was unable to tolerate his mother’s milk as
well as any other conventional substitutes. Henri’s effort was to develop an
alternative source of infant nutrition for mothers who were unable to breast
feed. Thus the cereal was prepared with his experiments on various combinations
of cow’s milk, wheat flour and sugar
Nestle’s aim is to meet
the various needs of the consumer everyday by marketing and selling food
of always high quality.
It try to bring consumer
foods that are safe of high quality and
provide best nutrient to meet
physiological needs. Nestle helps provide options for all individual taste and lifestyle
To become a leader in wellness, health
To be trusted by the company stakeholders.
become the reference for performance in finance within the food industry.
The company Seeks to promote leadership.
To achieve trust simply by satisfying
all the consumer expectations.
The company believes in the creation of sutainable
values that are long term.
The business objective of nestle company
is manufacture and then markets its product in a manner that ensure the
creation of value that the company can carry on for a long term for the
employees, partners, consumers and shareholder. The company is conscious of the
fact that success of the organization is a clear reflection of the
1.3 Current status
Nestle is one of the most fast growing
The company moved from being a
technology led company that produced convenient, tasty foods and beverages for
sustenance, to being a science driven, nutrition, health and wellness company.
The future for Nestle’s R is confidently
set on the path of Nutrition, Health and Wellness. The innovations and product repairs of the coming years will be driven by
nutrition that is personalized to better meet the needs to our consumers. These
needs may be defined by our genes, the metabolites that our body creates or by
the way the brain notices food. At the same time Nestlé R is committed to
continuous improvement in consumer insights, and translating these into
innovative products and wrapping to meet consumer needs and likings.
2. Situational analysis
Nestle is one of the strongest companies
in the world when it comes to the FMCG market. Nestle coffee is almost a cash
cow for Nestle and so is Maggi!! There are many brands in Nestle which are of
Nestle is the leader in food and
beverage industry with wide range of products which accompany consumers live from birth through adulthood, from
breakfast to dinner, at home and elsewhere. This day by day represents them as
a great responsibility and commitment to quality, taste and nutrition across
all their products, to touch lives in a positive way and earn customer’s trust.
They have joined into nutrition, health
and wellness strategy with three fundamental beliefs:
Pleasure and health: Nutrition have
great taste if it is a part of healthy balanced diet. Eating with moderation
and balance: Nestle products are deigned
to a variety of choices for every moment of the day and for all company
With long term commitment is to enable
customer an informed choices about diets and lifestyles, helping them care for
themselves and their families, nestle is really a leader in nutrition, health
and wellness area.
overall market position and number one or two brands in most areas.
extraordinarily large cope of nestle’s business provides for significant
economies of scale in manufacturing, marketing and administration.
R capabilities allow the company to lead the way in innovation and
provides for maximum portfolio flexibility.
and beverage: P, Mars, Danone, Kraft, ConAgra foods, Sara Lee, Unilever
products and pharmaceuticals: Johnson & Johnson, Novartis, Bayer, P
and local Manufacturers: China Yurun Food, Nissan Foods, Indofood Agril
Micro and macro environmental factors
The macro environment of Nestle include
serves in several countries. The rules set by government is different in
different regions. It should focu on political dynamic like taxation, import
excise duties, government permission to enter the target marget. It should also consider the changing global
regulation which are yet to adapt by the company.
of countries differs everywhere, so it has to set different economic policies
for different targeted markets. It should made an analysis report on frequent
basis to get the knowledge of the inflation rates and different income levels.
culture , lifestyle , norms and values force nestle to deliver the specific
product to the right segment. It has considered the social perpective well o far. Nestle has made
a good reputation of understanding and evaluating the consumer behavior and the
gives many chances for the development of new products or improvement of
existing ones. Nestle uses technology in different business operations like to
maintain databases with the help of software. The frequent use of social site
has lowered the gap between the direct interaction of consumer and company.
has experience of more than 140 years in the industry.
is one of the world’s biggest brand.
has reached globally
strength are worldwide
has largest research and development network facilitating continuous
has a strong supply chain network and products are available through groceries,
supermarkets and even online worldwide.
activities for rural development, environment protection, water conservation,
marketing and advertising through TVs, print media, online etc.
has high brand loyality.
a big global brand, many controversies in different countries of operation caue
competition by other brands mean limited market hare growth for nestle
needs to introduce more health based food products to tap the health
consciousness amongst consumer.
should continue with acquisitions and joint ventures to increase its market
should also focus on rural markets
of the complex supply chain at low levels can affect the business
in cost of raw materials can affect profit margin
competition in all product segment.
does the inquiry of the products and it also helps to execute different studies
about its products. The brand is working
hard to know the eating trends of people and the demand of the food items which people like to eat
readily. The company is spreading its business in almost all the areas around
the world and its business is getting attention of everyone.
market is looking for the basic food trendency among the people and Nestle is providing its
food products to the customers relating to different segments of society. As
the food items are cheap so they can be available to people of all levels and
these are also available with great ease. The food brand keeps in mind the
various units of people and their needs before introducing of their food
is expanding its market in various areas of the world and these food items are
provided in different variety. The company is looking for new market including
the under develop areas, where these food products can be made available
through their effective and quick distribution channels. The food brand is
providing its food products in the target market and it needs to meet the
demands of the customers.
Differentiation & Positioning
has prepared its food products in large range, in which juices, yogurt, milk, butter
and other food items are included. The products of this brand have great
essence and they are getting popular
among its customers. Nestle is the market leader in the food products and the
quality of the food products is different and wonderful. The food brand has unequalled
position and the good quality food items or ingredients are used to make these
food products, which can have long counter life and they can be used for longer time and
these can also be saved.
• It is the
world’s largest food and nutrition company almost six thousand products are
being hosted under the brand named Nestle.
• Its products are very wide spread
in range counting almost all daily use products as well as occasionally used
products. The products includes coffee,
bottled water, cereals, pharmaceutical products like lens care solutions,
infant food, beverages, chocolates, candies, ice creams, refrigerated foods, yogurt, milk cream a very
unusual product that is pet food and the largest selling brand milkman. All
these categories are subheaded to the different
choices of clients including various sizes and flavors.
• Products that are launched in the
market are at first screened through
high profile investigation and development sector including food processing,
micro analytical research and proper delivery of functionalities in the food
products thus promising the healthy goods for clients.
• Raw material for its milk
products are UHT treated and packed in tetra packaging, moreover the packaging
is long lasting as well as tempting.
• As hygiene is a basic ethical
question for edible products, so Nestle has a full concern and focus on this
• Nestle provides the product
compliance to the customers including all legal supports.
• Nutrition quality is preferably
determined and is provided on the packing of the product to facilitate
consumers to check their preferences along with the expiry dates.
• Complaints if any are timely
responded and suggestions are always welcomed.
• Affordable prices are the major factor
of success of Nestle in global markets for example Milkpak being the largest
selling brand is being sold out at the same price as that of other low quality
products while maintaining its quality.
• Their marketing strategy includes a
wide range of pricing strategy, and by doing this they can maintain their product
rates at a sustainable position.
• Prices are flexible to almost all
types of consumers as they have wide range of single product as in the case of
beverages, fruit juices are flexible to low economy class and expensive tin
packed beverages are also doing business in the market.
• Bulk purchase discount is also provided
at the wholesale markets as well as at the stores.
• Price variations are also seen,
especially in the case of chocolate products, either by upsizing at the same
price or reducing the sale price.
• The products have their main business area in
Europe from where they get almost 90 percent of the sales and revenues.
• Nestle is running globally, its setup
being run in 86 countries. So, the sales are also done globally and are impulsive
• The products are not directly thrown
into the market, rather a full procedure is followed including all the
essentials from Manufacturer, Distributor, Wholesaler, Retailer and finally to
• Nestle products are available in all
its variety at the maximum outlets, as the company is always looking forward to
expand its outlets.
• Promotion strategies of the company
are very well planned and they always pay multiples of the expected amounts.
• Advertising on electronic and print
media along with sign boards having tempting figurations of the brand always
proves good for the brand
• Sometimes limited economy offers boost
up the popularity of brand especially in the case when new induction to the
market is made.
4. Action program
plans will help Nestlé achieve its short-term objectives by setting specific
functional tactics, their time frame for completion, and assigning the tactics
to individuals or departments to establish accountability. Functional tactics
are the activities that must be completed to realize the short-term goal. The
following points shows what Nestles
action plan for increased organic growth and product development may look like.
-Increase ads by 5% before June and
another 5% before September
-Provide five weekly online and
newspaper coupons, rotate the coupons between the top 10 demanded products
-identify target markets and design ads
directly for these groups
-identify how target market receives
advertisements and them place them online, in a newspaper, in the mail or text
-monitor budget monthly to ensure Nestle stays
-prepare written reports for management
monthly, detailing items that exceed or fall below budget requirements
budget for production
monthly spending to ensure Nestle stays within guidelines
-prepare written reports for management on a monthly
basis, detailing items that exceed or fall below requirements -investigate
monthly research to identify customer demands
-review research and analyze data for methods
to increase sales or shopping convenience
monthly research to identify customer demands
or modify products within three months if feasible
iv. Human Resources
-perform quarterly employee surveys to
identify ways to increase employee morale, use suggestion boxes for employees
who wish to remain anonymous
-award bonuses to employees who suggest ways
Nestle can save money or increase sales
-award bonuses to employees who suggest new
products or product modification.
Trading operating profit
As% of sales
Profit for the year
attributable to hareholders of the parent (net profit)
As % of sales
and Cash flow statement
Equity attributable to
shareholders of the parent
Net financial debt
Ration of net financial debt to
Operating cash flow
As % of net financial debt
Free cash flow
A % of sales
6. Implementation, control and contingency plan
Having developed a clear strategy, it is
important to implement it. Nestlé will look to ensure that going forward all
its products retain a superior taste profile while providing enhanced
nutritional benefits. This will involve:
i. retain certain products
ii. product reformulations (including
salt, sugar, fat reduction)
iii. introducing new products with scientifically proven
nutritional benefits. Nestlé’s product research and development network ensures
it is well placed to meet the challenge of changes in consumer expectations.
The Company’s Wellness strategy is carefully geared to delivering what
consumers want in relation to the foods they eat – a high nutritional value and
a positive contribution to their general wellness.
There is variety of risks involved in
the marketing plan. Following are some of the risks and their mitigation
strategies for the marketing plan of Nestle pure water.
i. Wrong Market
In markets the availability of complete
and authentic data is very difficult. There are very few government sources
which provide the market information, but those also cannot be relied upon as
the data collection is not known. In case the data or information taken from
the governmental sources is found to be incorrect then the company will rely
upon the data collected from surveys and past trends.
ii. Outsourcing – If the internal
resources are not able to meet the growing demand of the customers then the
production will be outsourced, but the quality will not be sacrificed in any
iii. Mismatch of Projections – If there
is a mismatch of the financial projection then the efforts will be re-doubled
and the focus will be on direct marketing. However, the other marketing
expenses will not be cut down as it is very necessary to keep conveying the
message across the target audience.
this report we can understand about the various elements of the marketing
process and the benefits and costs of a marketing orientation for a selected
organization. Understand the micro and macro environmental factors, segmentation
criteria, targeting strategy and positioning to the new product. Also how to
develop the product features, brand name and how to set a good price for the
customers. How to distribute the product to the customers and promote the
product to the customers. In this report can have a good knowledge of marketing
mixes in different contexts. When doing this report we can have good knowledge
about the market and the behavior about the market.
can earn greater return from its typical competencies, i.e. sole strengths that
allow a company to achieve higher efficiency, quality, innovation and customer awareness.
By applying those abilities, and the products they produce, to foreign markets
where original competitors lack similar abilities and products, Nestle can
realize huge returns.
Nestle can take benefit of location economies. Location economies arise from
performing a value creation activity in the optimal location for that activity,
anywhere in the world. The best location for a value creating activity lowers
the costs of value creation therefore helping the company attain a low-cost
position. However, Nestle must evaluate basic entry decisions before entering a
developing market. The company has to make a choice among different foreign
markets on the basis of their long-run profit likely. Nestle has to balance the