Figure 2 is a schematic diagram depicting a system 200 that coordinates services between a physician, a provider and a patient. MyTeleDoc App 212 may automatically communicate messages to one or more of the physicians and providers in accordance with embodiment of the inventive arrangements disclosed herein.
The system 200 may include a user 205 (who can either be the patient or guardian of patient), a mobile device (i.e. Apple, Android, Motorola, Google, etc.) 210, a MyTeleDoc app server 220, physicians’ database 235, a healthcare providers’ database 245 and network 260. System 200 and its components can be configured to construct, send and properly route MyTeleDoc app messages 265 to physicians’ device(s) 235 and 270 to providers’ device(s) 245. It should be noted that the components shown within the system 200 are for illustration purposes only, and should not be considered the exact implementation, nor should the invention be limited by the diagram purposed in the present disclosure.
User (patient or guardian) 205 can utilize mobile device 210 to use the MyTeleDoc application 212 to request medical services from a physician registered on the MyTeleDoc database 235. Mobile device 210 can include MyTeleDoc application 212, and data store 215 containing MyTeleDoc application activation pattern 217. MyTeleDoc activation pattern 217 may be configured to the patient symptoms or type of service required (checkup, diagnosis, consultation, etc.) selected by the user 205. Based on the symptom or service selected, the activation pattern 217 may construct a list of possible physicians, based on their medical background, credentials and availability. Additional activation patterns 217 are contemplated, including, in one embodiment, physician and provider activation for consultations and coordinated care with one or more physicians.
MyTeleDoc communication application 212 may be utilized within the context of the system 200 or any other system supporting the automatic provision of communication services from mobile devices to a set of physician and healthcare providers’ database. In one embodiment, the MyTeleDoc communication application can be integrated with and used from an internet website. Any website integration is contemplated, through the creation of a MyTeleDoc website that may be accessed from any web browser (Safari, Chrome, Explorer, etc.). For example, a user’s phone is inaccessible due to loss, theft, misplacement or malfunction (dead battery), they may be able to access their account through the internet website and request a service from a physician.
In one embodiment, the MyTeleDoc is downloaded and utilized on a tablet from any manufacturer (i.e. Apple, Google, Android, Microsoft, etc.) that can connect to internet, either by network data or Wi-Fi, and access the service. Another embodiment contemplated is the use of map applications (i.e. Google Maps, Apple Maps, Waze, etc.) to integrate with the device and guide the provider to the user residence. Another manifestation considered includes integration with device(s) calendar applications to remind user(s), physician(s) and provider(s) of the appointments. Other contemplations include the integration of User’s Electronic Health Record system (i.e. MozartMD or another system) to transfer patient’s medical and related history to the physician via MyTeleDoc application 212. Other collaborative endeavors, such as the integration of Henry Schein’s Medpod or another manufacturer’s telemedicine device directly with the MyTeleDoc application 212 to ensure delivery of service and payment are contemplated. Furthermore, integration of mobile laboratory or phlebotomy laboratory services and pharmaceutical delivery services with the MyTeleDoc application 212 are contemplated. The focus is for all users (especially elderly, disable or shut-ins) to be able to access most, if not all, healthcare services from their residence. Assimilation of health insurance providers, including private and public insurance companies, directly with the MyTeleDoc application is contemplated. The aim is to make reimbursement as efficient and automatic as possible to reduce opportunity costs (time, money and other resources) for all parties involved.