Havinga passion for a concept is what makes Hot Topic such a successful retailer.
Musicis the passion that motivates Hot Topic while Torrid embeds itself in fashion. Ifeel that because of these clear concepts Hot Topic employees can better use theirability to connect with customers to whom they sell to. The average age of a HotTopic employee is 25. This is the age range that is into trends and innovative.
Because of this Hot Topic encourages its concert reimbursement program. This programis also a reason why employees are fiercely loyal to the firm. It contributes tothe great working environment where employees feel they can fit in and beappreciated for what they contribute to the organization. The concert reimbursementprogram allows employees to attend a concert and bring someone with them. They fillout an expense report, and get reimbursed for the cost of their tickets. Theonly requirement for this benefit is to submit a fashion report. This causes a win,win situation where both employer and employee benefit.
Theculture also values collaboration, open communication, and empowerment, and isperpetuated by a lack of walls and doors in the corporate headquarters. Everyoneworks in one spacious room and shares space taking emphasis off hierarchy andpromoting collaboration and open communication. Hot Topics can keep theirsuccess going because of their involvement with the community and their socialresponsibilities. Hot Topic recognizes the importance of providing theircustomers with products that have been produced in a legal and sociallyresponsible manner. In addition to requiring compliance with applicable localand federal laws they require all manufacturers and product providers to agreeto adhere to strict standards to produce the merchandise they sell. These arethe minimum standards by which they expect each manufacturer and product providerto conduct business with them and they are founded on the principle that all individualsare owed dignity and respect.
The standards include prohibitions of child laboror forced labor treating workers with respect and without discrimination andensuring fair wages. Included in these standards they require all manufacturersand product providers to ensure that there shall not be any use of forced laborwhether in the form of prison labor, indentured labor, bonded labor orotherwise. The idea of no walls and no doors in the corporate headquartersencourage the culture Hot Topic is trying to perpetuate because the valueensure cohesion communication and openness to share innovative ideas. After allthe company encourages risk taking decisions when taking care of the needs ofcustomers. Although i do see myself as a time player and love being among otherto collaborate and share my thoughts and ideas for feedback i would not preferto work in such an atmosphere.
I do my best work when I’m alone and have timeto think out most of my thoughts and ideas before collaboration.